| Competing in the
global economy is all about getting the right business process executed
in the right part of the globe in the right time zone with the right
labor pool of resources. All for significant cost and quality benefits.
PMG Global understands this concept better than anyone else. It
has therefore teamed up with the "best of the best" delivery
organizations in India and Philippines.
These delivery organizations have been selected
after extensive due diligence. They have outstanding infrastructure,
are financially very stable and are committed to providing a very
high level of service to PMG's US customers.
For example, PMG Global has teamed with Intelenet
to provide Customer Care services to its US Customers. Intelenet
is financially stable and is owned by two of India's biggest companies
(HDFC and Tata Consulting Services) who between them generate over
2 billion USD in revenues.
The infrastructure of PMG Global's delivery partners
is therefore second to none. For more information click on the link
below:
The
infrastructure of PMG Global's delivery partners (164K) 
The delivery organizations that made the cut adopt
the Six Sigma process framework for migrating business processes
from US to the offshore location. They also adopt COPC (Customer
Operations Performance Center) standards for customer contact center
activities.
For more information, please see PMG
Global Migration Process (60K)
|