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Competing in the global economy is all about getting the right business process executed in the right part of the globe in the right time zone with the right labor pool of resources. All for significant cost and quality benefits. PMG Global understands this concept better than anyone else. It has therefore teamed up with the "best of the best" delivery organizations in India and Philippines.

These delivery organizations have been selected after extensive due diligence. They have outstanding infrastructure, are financially very stable and are committed to providing a very high level of service to PMG's US customers.

For example, PMG Global has teamed with Intelenet to provide Customer Care services to its US Customers. Intelenet is financially stable and is owned by two of India's biggest companies (HDFC and Tata Consulting Services) who between them generate over 2 billion USD in revenues.

The infrastructure of PMG Global's delivery partners is therefore second to none. For more information click on the link below:

The infrastructure of PMG Global's delivery partners (164K)

The delivery organizations that made the cut adopt the Six Sigma process framework for migrating business processes from US to the offshore location. They also adopt COPC (Customer Operations Performance Center) standards for customer contact center activities.

For more information, please see PMG Global Migration Process (60K)

 

 

 
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