Competing in the global economy is all about getting the right business process executed in the right part of the globe in the right time zone with the right labor pool of resources. All for significant cost and quality benefits. PMG Global understands this concept better than anyone else. It has therefore teamed up with the right delivery organizations in India and Philippines. These delivery organizations have been selected after extensive due diligence. The delivery organizations that made the cut adopt the Six Sigma process framework for migrating business processes from US to the offshore location. They also adopt COPC (Customer Operations Performance Center) standards for customer contact center activities.

Business Process Outsourcing services for the Financial Sector include:

• Customer Care Outsourcing Services
  • In bound Customer Care
  • Outbound telemarketing
  • Web chat and email
  • Technical Support and Help Desk
  • Market research and Customer Satisfaction surveys
• Data Entry and Document Management Services
• Claims Processing, Accounts Payable and Receivables Services